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The Patient Prompt Advantage

Assessing Your Needs

Determining the most effective way to contact your patients can be a challenge for many practices. Understanding the needs of your doctors, care-givers, and patients is critical to a successful patient communication strategy.

At Patient Prompt® we evaluate the needs of busy practices such as yours through our Free & No Obligation comprehensive Patent Communication Strategy Assessment (PCSA).  Since 2004, Patient Prompt® has been at the forefront of patient communication innovation. The key to our success has been our ability to create a highly customized patient communication strategy that will meet your present and future requirements.

Determining Your Goals

When developing a patient communication strategy, it is important to determine what goals you wish to accomplish in reaching out to your patients. Here are some important questions to ask:

  • Is my practice losing revenue due to our inability to reach patients effectively?
  • Where are we losing revenue?
  • How are we currently reaching out to our patients?
  • Is your staff multi-tasking and not able to complete their patient communication tasks each day?
  • What revenue generating programs have we implemented?
  • What is our compliance strategy for meaningful use?
  • What preventative care programs have been implemented to meet PQRI standards?
  • Is my current method of patient communication capable of a higher level of customization to meet my present and future needs?
  • What technologies is my practice using to accomplish my patient communication needs in an efficient and cost-effective manner?
  • How much of our time and resources does patient communication use on a daily basis.
  • When was the last time we investigated our patient communication options?

The Patient Prompt® PCSA is divided into three sections:

1)     Your Practice

2)     Your Services

3)     Your Patient Demographic/Needs

To determine your needs it is important to have a complete understanding of the workflow of your practice and its current use of technology to manage your patients. The services you offer and who your patients are. From this information we can create a fully customized solution tailored to the needs of your practice environment.

Understanding your patient communication needs will allow you to select the right technology for your practice.

We invite you to take advantage of our free, no-obligation assessment. It will provide you with a valuable insight as to how an effective patient communication strategy can improve efficiencies, increase revenue and reduce patient cancellations and no-shows.

For a free assessment or to schedule a brief online presentation click here

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