Every once in a while a new technology comes along that revolutionizes an industry and changes the way business is done. When we created our “Seamless Two Way Technology”™ almost seven years ago, it just seemed the most logical and customer centric way to deliver patient confirmations.

Never Done Before

Prior to 2004, the most common automated patient appointment reminder systems were hardware based. They required high upfront costs, tied up your telephone lines, and were often associated with maintenance contracts and reliability issues.

As technology progressed, web-based applications began to emerge, but they relied on uploading patient lists each day or emailing them to an outside service. If a staff member was ill or simply was too busy, it would not get done.  Also, the messages were robotic sounding and were not customized to the needs of the practice.  As a result, the reminders being sent were ineffective and practices were paying each month for poorly executed reminders.

What these technologies had in common is that they did not deliver patient appointment results in the most effective manner and were not able to meet the needs of most practice environments.

To make up for these deficiencies, instead of improving the technology, they would lock practices in yearly contracts. The practice would be obligated to this technology for the duration of their agreement.

Creating and delivering an effective patient communication tool requires a substantial investment in R&D, and an in depth knowledge of the workflow of the practice, its providers, and patients. It’s understandable why most appointment reminder services would choose an easier method.

A Better Way

Since 2004, Patient Prompt^® has been the leader in “Seamless Two Way Technology”™.  It took years to develop, but the result is a patient communication tool that seamlessly integrates with your existing scheduler, is completely automated, and fully customized to the needs of your practice.

The result:

• A 97% success rate in reaching and confirming patient appointments
• Patient Prompt^® updates your scheduler every 5 to 10 minutes
• A reduction of patient no-shows and cancellations by as much as 80%
• A fully customized application with imbedded proprietary (((Smart Calling Technology)))™ and “Best Practice” protocols
• The most cost effective and advanced patient communication tool in North America

Let take a look at how Patient Prompt^®’s proprietary “Seamless Two Way Technology”™ merged with our Enterprise Level Customization create an effective patient communication strategy for your practice….

There is a better way.

Patient Prompt^®, Intelligent Patient Communication.