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The Patient Prompt Advantage

Patient Prompt Advantage

Patient Prompt™ was specifically designed to meet three important goals as a patient communication tool.

  1. Provide a completely customized solution built around the needs of your practice and patients.
  2. Provide highly effective message protocols to generate more revenue and increase efficiencies.
  3. Provide your practice with flexible and cost effective patient communication tools designed to adapt to your changing requirements.

Since 2004, Patient Prompt™ has been the leader in “Seamless Two Way Technology” and an innovator in patient communication. We provide our subscribers with a more effective and intelligent approach that assures a higher return on investment. Here are just some of the ways Patient Prompt™ represents an exceptional ROI for our valued subscribers:

Labor Savings

We know from our studies that it takes an average of three minutes to reach a patient, confirm an appointment and post the confirmation into your scheduler. If your practice sees an average of 2,000 patients per/month, your staff is devoting over 100 Hours of Labor each month in an attempt to confirm their appointments.

Based on an average hourly rate of $12.00 per hour, your labor costs would be over $1,200 per month.

Patient Prompt™ charges a fee of only $0.20 cents per message. As a result, our subscribers would pay less than a third of the cost, only $400, to accomplish the same goal.

More Effective

In addition, Patient Prompt™ has a 97% success rate in reaching and confirming patient appointments. As a result of our commitment to creating the most effective patient communication tool in the industry, our R & D has produced exclusive technologies embedded into our protocols that enable more effective results.  One example is (((Smart Calling Technology)))™ that was designed to reach and confirm patient appointments in fewer attempts, recognize message machines more effectively to minimize cut off messages, and improve voice technology that ensures a higher degree of response.

Exceptional ROI

Patient Prompt™ provides your practice with an exceptional return on investment by offering a more advanced, effective and affordable alternative to dated auto-dialer technology. By successfully reaching patients in fewer attempts, Patient Prompt™ offers immediate savings to your practice. More importantly, our customized approach allows your practice to utilize Patient Prompt™ to meet the needs of your practice.

Reducing Patient No-Shows & Cancellations

Revenue Generating Programs

Our “Seamless Two Way Technology” allows Patient Prompt™ to create revenue generating programs such as Chronic Care and Preventative Care protocols. Patient Prompt™ can automatically identify any patient demographic and create the appropriate reminder protocol to meet PQRI, Meaningful Use Requirements.

Our flexible, intelligent architecture can meet all of your patient communication needs:

  • Mass Patient Notifications
  • Preventative Care Programs
  • Compliance Programs
  • Billing Reminders
  • Appointment Reminders
  • Post Op – Pre Op Messaging

Our Value Added Features & Support

Patient Prompt™ provides exceptional value and support. Our customer centric approach assures our clients of not only the most effective patient communication tool in North America, but also the best enterprise level support in the industry.

Value Added Features Such As:

  • 24/7 Live Support
  • Unlimited Message Changes
  • Free Email Design Services
  • No Contracts
  • No Overage or Transfer Call Fees
  • Free Software Upgrades
  • …plus much more.

How Do You Measure Success?

Over 1,000 MGMA, AAOE, AMGA members have made Patient Prompt their preferred patient communication tool.

“I really value the prompt and personalized service we receive from Patient Prompt. Every request we have ever made to tweak our call rotation, messages, or reporting format have been met. I also love the feature that allows patients to confirm appointments from their homes and have that confirmation show up in our practice management system.”

“We have been extremely satisfied with our business decision to partner with Patient Prompt. The software has assisted us in utilizing valuable resources in other capacities, and the customer service provided when needed has been exceptional!”

Pamela Bachorski – Operations Administrator
Rocky Mountain Orthopedic Associates
Subscriber Since June 20, 2009

We encourage you to Discover Intelligent Patient Communication.
There is a better way…Patient Prompt™!

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