One of the most significant areas of our R & D has been in the area of “Best Practice”
protocols. We examined over 1,000,000 reminder calls over a six year period to determine the most effect way to contact and confirm patient appointments.
When we first examined the data, we found that each specialty had unique requirements. Patient demographics differed among regions and more importantly, different types of reminders worked more effectively depending on the type of patient we were reaching.
In addition to obvious factors such as time of day, and method of contact, we developed unique escalating protocols, analyzed the best voice actors to deliver our reminders, developed more effective scripting for optimum response and created highly specialized messaging options to achieve our goals more effectively.
By merging our advanced (((Smart Calling Technology)))™ with industry leading “Best Practice” protocols, we were able to deliver to our subscribers one of the most effective patient communication tools in the industry.
Our studies consistently showed that practices using traditional auto dialers were actually having a negative impact on their no-show rates and revenue.
Our customized approach has resulted in a 97% success rate in reaching and confirming patient appointments, increased revenue and a more comprehensive patient communication strategy for your practice.
We invite you to discover how Patient Prompt™ can develop a fully customized patient strategy for your practice.
There is a better way!
Patient Prompt™ Intelligent Communication.











